Support Testimonials

Marvin was able to identify and fix the problem very quickly. Thank you!
Danny H.

It's nice to have the security knowing that Hagerman's support staff is always there when you need them....Great job...keep up the excellent support!
Steve W.

Dave was awesome. Very patient and fast at fixing our problem. Thanks.
Josh C.

This is my first direct contact with your Technical Support and I was very impressed with the speed and the personal touch I received. In all my 'computer lifetime' (since 1994), my experience with your Technical Support is among the very best.
Gary K.

Excellent service, Dave Benning was able to figure out the issue within seconds. He hopped on my computer using GoToMeeting, and the issue was resolved. I appreciate the overall quality of service since I first called in to order the product. This is the reason we chose Hagerman, and will return for any future needs.
Greg S.

It was a very enjoyable experience. Top rate customer service. Thanks.
Judy M.

The Hagerman Support Person that helped me was Mark Dooley. He understood my problem, he asked question to help the install move along quickly and he stayed on the phone until the install was complete to ensure no other issues came up. Great Job Mark!

Ivan S.

Kevin was excellent. I wish all technical support people were as good to work with as Kevin & Hagerman & Co.
Brian W.

Dave Benning provided quality service in a timely fashion. Thanks Dave!
Erich B.

Subrina Mickle was very informative and quick with the solution to our problem.  Please let her know that we appreciate the timely and courtious response, everything that she did was on point.
Miller P.

245678910Last

Theme picker

Training Testimonials

Not knowing ANYTHING about Inventor, Keith made me feel at ease. He had great patience with the students.
Steve H.

I was able to follow through the course, even when my experience with this software is limited, I feel confident I will be able to master the skills in a proficient manner shortly.
Patricia F.

Clayton conveys lots of tips, tricks, use cases, and industry scenarios in addition to the course material, which I found very helpful as a beginner to the program.
Anthony D.

[The Instructor] communicated well, and was easy to follow.
Mark S.

What did you like most about your training?: The way the instructor explained the software in a personable manner, The course was much more productive than I was expecting, Chris' personality kept our attention throughout the online course. I have been involved in some that the instructor was so dry that it made focusing very difficult, not the case with Chris. I would recommend the online version of training to anyone.
Ben S.

[The instructor] was willing to listen to my concerns and answered them with detailed explanations. I enjoyed being able to do hands-on exercises with each lesson.
Stephen A.

Instructor was very knowledgable in Inventor and used real world applications to explain why and how you use Inventor in different scenarios. The one on one attention was good. The instructor made me feel "at home" and comfortable without making me feel incompetent about the course material.
Matthew B.

David explained everything very well and has cleared up all the issues I was struggling with prior to taking the class. It was an extremely helpful class. This training has given me the tools I need to successfully implement Smart P&IDs at MECS.
Phillip C.

Mark was very good at demonstrating new features in the software, as well as showing some other shortcuts and hints that would apply to what we use the software for.
Dan S.

The course set-up allowed us to discuss and concentrate on our real world work environment and drawings with real scenarios - and give those items more attention than some of the other course material as needed.
Randall V.

245678910Last

Theme picker