Support Testimonials

Marvin was able to identify and fix the problem very quickly. Thank you!
Danny H.

It's nice to have the security knowing that Hagerman's support staff is always there when you need them....Great job...keep up the excellent support!
Steve W.

Dave was awesome. Very patient and fast at fixing our problem. Thanks.
Josh C.

This is my first direct contact with your Technical Support and I was very impressed with the speed and the personal touch I received. In all my 'computer lifetime' (since 1994), my experience with your Technical Support is among the very best.
Gary K.

Excellent service, Dave Benning was able to figure out the issue within seconds. He hopped on my computer using GoToMeeting, and the issue was resolved. I appreciate the overall quality of service since I first called in to order the product. This is the reason we chose Hagerman, and will return for any future needs.
Greg S.

It was a very enjoyable experience. Top rate customer service. Thanks.
Judy M.

The Hagerman Support Person that helped me was Mark Dooley. He understood my problem, he asked question to help the install move along quickly and he stayed on the phone until the install was complete to ensure no other issues came up. Great Job Mark!

Ivan S.

Kevin was excellent. I wish all technical support people were as good to work with as Kevin & Hagerman & Co.
Brian W.

Dave Benning provided quality service in a timely fashion. Thanks Dave!
Erich B.

Subrina Mickle was very informative and quick with the solution to our problem.  Please let her know that we appreciate the timely and courtious response, everything that she did was on point.
Miller P.

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Training Testimonials

Kevin did an excellent job answering any and all questions and went above and beyond to show additional examples which clarified many topics. This training was more appropriate to my abilities using this software. I had taken a Level 1 course (not through Hagerman) when I was more of a novice and the quality of that course did not compare to what I experienced with this training session. Kevin was clearly an expert and did a great job facilitating the course. The small group size allowed for more direct interaction with the instructor.
Scott G.

I have taken several training classes with Clayton and have always had good experiences.
Michael D.

The course was put together well. The steps build on each other and made it easier to follow.
Andrew M.

Having a smaller class was great. It allowed for more personal help and questions. The instructor was knowledgeable and very willing to help.
Bradley S.

All of my questions were answered. I liked the course a lot. I liked the attention to the questions I asked regarding the functionality of different aspects of the software and how it can be used to accomplish specific tasks I require.
Justin W.

The instructor was fantastic. He was knowledgeable about the program and gave us a good basis on further understanding the program. I learned what I could accomplish with Revit for MEP purposes. I might not remember how exactly to do what I want done, but I know that I can do it and can reference how to accomplish my needs. Before this class, I had a very basic understanding as to what I could do with Revit.
Bryce M.

Tad did a great job teaching AutoCAD. He made it easy to understand and was very patient answering questions. It was hands on and allowed us to get first hand experience learning AutoCAD. I learned a lot.
Kevin B.

Very good class, looking forward to using my new skills at work.
James S.

The proficiency of the instructor in the material could not be better, and he has industry experience to back it up.
Robert B.

Mark was very courteous and related the material well to my colleges and me.
Robert M.

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