Support Testimonials

Marvin was able to identify and fix the problem very quickly. Thank you!
Danny H.

It's nice to have the security knowing that Hagerman's support staff is always there when you need them....Great job...keep up the excellent support!
Steve W.

Dave was awesome. Very patient and fast at fixing our problem. Thanks.
Josh C.

This is my first direct contact with your Technical Support and I was very impressed with the speed and the personal touch I received. In all my 'computer lifetime' (since 1994), my experience with your Technical Support is among the very best.
Gary K.

Excellent service, Dave Benning was able to figure out the issue within seconds. He hopped on my computer using GoToMeeting, and the issue was resolved. I appreciate the overall quality of service since I first called in to order the product. This is the reason we chose Hagerman, and will return for any future needs.
Greg S.

It was a very enjoyable experience. Top rate customer service. Thanks.
Judy M.

The Hagerman Support Person that helped me was Mark Dooley. He understood my problem, he asked question to help the install move along quickly and he stayed on the phone until the install was complete to ensure no other issues came up. Great Job Mark!

Ivan S.

Kevin was excellent. I wish all technical support people were as good to work with as Kevin & Hagerman & Co.
Brian W.

Dave Benning provided quality service in a timely fashion. Thanks Dave!
Erich B.

Subrina Mickle was very informative and quick with the solution to our problem.  Please let her know that we appreciate the timely and courtious response, everything that she did was on point.
Miller P.

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Training Testimonials

I think that Robert did a wonderful job with teaching the class as a whole. Thank You!
Ryan W.

Chris did a great job. I learned a lot. Really made it an easy and worthwhile experience.
Nicholas G.

Chris did a wonderful job. He explained AutoCAD in a simple and easy to understand way. I don't know what he is getting paid but it is not enough. He was an amazing instructor!
Wade T.

Excellent instructor. I would recommend to all my coworkers to have him as their instructor!
Eric K.

Chris definitely knew his stuff and was great to learn from. The majority of the course was perfectly timed. The information was presented in a way that made it very easy to pick up.
Eric R.

I thoroughly enjoyed this [online] course and learned a ton of techniques that I hadn't tried before. I liked being able to stop the instructor and ask questions when something wasn't clear.
Edward I.

David Cruze has been so wonderful in helping us learn Revit. He walks us through every step and makes sure that we have learned how to reach the final solution ourselves (he guides us throughout the process). He also goes out of his way to teach us new things that might stand as alternatives (he doesn't rush us). We have learned so much thanks to David.
Brenna H.

Training went great! There was a lot of material and also plenty of time for Q&A. Keith was very knowledgeable, friendly, and helpful. This made him very approachable. I would recommend the class to anyone.
Patrick V.

Ruben was a great teacher and was more than patient as there was a large difference in the experience levels of the students.
Michael B.

Very professional. Articulate conversation, and a thorough knowledge of the software.
Tiffany R.

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